Redeem a Code
After an administrator distributes redemption codes, you can top up your personal account on the Redeem a Code page and check your available balance.
Your environment may not have this page
OneGateway supports two quota management styles: administrators assign periodic quotas to members, or members top up with redemption codes. An organization typically uses only one, so Redeem a Code may not appear in your left navigation. Without this entry, your quota is assigned by your administrator—check the remaining amount in Personal Dashboard.
Redeeming
- Paste the code from your administrator into the redemption code input box.
- Click Redeem now.
- On success, the amount is added immediately to the available balance on the right and the page refreshes.
A successful redemption credits the account you are currently signed in with.
Recent redemptions below lists your redemption history in reverse chronological order—time, code, amount, and status—showing only your own entries.
How the Balance Is Used
Redemption codes credit your account balance, which is deducted per actual consumption and never resets by cycle.
A quota set on an API key applies independently of the account balance: even with balance remaining, a key whose own quota is exhausted cannot make calls. To let the account balance govern spending, create API keys without an individual quota.
Costs from calls can be verified entry by entry in Request Logs.